Where to go when….


The are many non-profit organisations in Australia that provide support and information. To find one that can help you, click here to search our Community Database.

 When you need health advice and support that is not urgent, contact Healthdirect Australia.  This is a national, government-owned, not-for-profit organisation.  To speak to a registered nurse 24 hours a day, seven days a week for health advice and support, you can call healthdirect 1800 022 222  

You can also go to their website to find local health services www.healthdirect.gov.au

 If you want to know more about specific medicines, health technologies and medical tests, go to NPS MedicineWise www.nps.org.au  This is also where you can find consumer medicine information (CMI) for most prescription and some non-prescription medicines – A CMI is a leaflet that contains information about prescription medicines.  They are written in plain English by the pharmaceutical company that makes the medicine. You can also ask your pharmacist to print these for you when you pick up your medicine.


 If you want to know what Senate inquiries are open for submission so that you can provide feedback click here

  If you want to provide comments to the Pharmaceutical Benefits Advisory Committeeclick here

Alternatively, you can go to the PBS website www.pbs.gov.au   Here you will see tabs at the top of the page for health professionals and industry as well as news and publications.  There isn’t a tab for the community or consumers, so you need to go into the ‘For industry tab’. Then click on ‘PBAC Agenda’.  Under the heading ‘Current PBAC Meeting Agenda’ PBAC Comments Submission Form’.  This will take you to the ‘PBAC Meeting Agenda and Consumer Comments’ page.  On this page you’ll see the meeting dates and closing date for comments.  Scroll down the page and when you get to the second last paragraph there is a link to the ‘PBAC online submission form’

You can also access the online submission form through the Department of Health website www.health.gov.au  Click on the ‘For consumers’ tab.  Then click on ‘Medicines’.  It’s not obvious, but on the right hand side of the page there is a sub-menu. Click on ‘Pharmaceutical Benefits Scheme’. About half way down you’ll see a heading ‘In this section’ – and just under that is a link to ‘Online Comments to the Pharmaceutical Benefits Advisory Committee.


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